Convas Privacy Policy

This Privacy Policy explains the way Convas collects, uses, stores, and protects information associated with your use of our mobile application. It applies when you access Convas, submit materials, generate content, contact us, or otherwise interact with the Service.

1. Information Connected With Your Use

Convas may process information that is necessary to deliver creative tools, maintain service quality, and support user requests.

• Submitted materials: Text prompts, uploaded media, selected settings, and similar content may be processed so the requested generation or editing function can be completed.
• Technical information: We may collect basic app and device details, including app version, operating system, device model, network status, crash diagnostics, and service logs.
• Messages to us: When you email us, we may keep your contact details and the content of your message for support, recordkeeping, and follow-up.

2. Purpose of Processing

We use information to operate Convas, produce requested outputs, improve app performance, respond to inquiries, protect against abuse, troubleshoot problems, analyze feature reliability, and comply with obligations that may apply to the Service.

3. Device Permissions

Some functions require access to features on your device. Permission prompts are shown by your device or operating system, and you can change many of these settings later.

• Photo and video access: Allows you to import or save visual content used by Convas features.
• Camera access: Allows you to capture material directly when you choose to use camera-based functions.
• Internet connection: Enables server communication, processing requests, content delivery, updates, analytics, and security functions.
• Notification permission: May be used for service updates, generation status, or app-related notices if you enable it.

4. Service Providers and External Pages

Convas may work with third-party vendors for hosting, analytics, ads, payments, AI processing, diagnostics, and related operations. These parties may receive or process information as needed to provide their services. External websites or tools linked from Convas are governed by their own policies, not this Privacy Policy.

5. Storage and Retention

We retain information for the period reasonably necessary to provide Convas, maintain records, resolve disputes, secure the Service, comply with legal duties, and support ordinary business operations. Certain generation or diagnostic data may be kept temporarily and then deleted or anonymized when no longer needed.

6. Security Measures

We take reasonable steps intended to reduce risks of unauthorized access, disclosure, loss, or misuse. However, internet-based services are never completely risk-free, and we cannot guarantee that information will remain secure in all circumstances.

7. Children

Convas is not meant for children under 13. We do not knowingly collect personal information from children under that age. If you believe a child has used Convas to provide information, contact us so we can review the situation and act as appropriate.

8. Your Controls

You may decline certain permissions, adjust device settings, stop using Convas, or contact us about privacy questions. Some choices may prevent particular features from working as intended.

9. Cross-Border Processing

Because Convas may rely on providers in different locations, information may be processed outside the place where you live. Those locations may have privacy laws that differ from your local rules.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, features, or legal requirements. The current version will show the latest update date. Your continued use of Convas after an update indicates acceptance of the revised Policy.

11. Contact

Questions about this Privacy Policy or Convas privacy practices can be sent to policehospital078@gmail.com.